Frequently Asked Questions (FAQs)

  • What is Tally Prime?

    Tally Prime is a business management software solution designed to handle accounting, inventory management, payroll, taxation, banking, and much more.

  • What are Digital Signature Certificates (DSC)?

    Digital Signature Certificates (DSCs) are electronic signatures that are used to authenticate the identity of the sender of a message or the signer of a document. They are commonly used for filing income tax returns, e-tendering, and other online transactions.

  • What is the WhatsApp Business API?

    The WhatsApp Business API allows businesses to communicate with customers at scale, enabling them to send notifications, updates, and customer support messages through WhatsApp.

  • What is Google RCS Services?

    Google Rich Communication Services (RCS) is an upgrade to SMS, offering enhanced messaging capabilities like group chats, high-resolution photo sharing, read receipts, and more, directly from the default messaging app on Android devices.

  • How can I purchase your service bundle?

    You can purchase our service bundle directly through our website by visiting the "Buy Now" section. For any specific inquiries or custom packages, feel free to contact our sales team.

  • What is included in the service bundle for ₹35,000 + GST?

    The bundle includes Tally Prime software, Digital Signature Certificate, WhatsApp Business API for promotional purposes, Google RCS Services, and CA facilitation for auditing and ITR filing.

  • How can I get support for Tally Prime?

    You can get support for Tally Prime by contacting our customer support team through the contact information provided on our website. We offer assistance via phone, email, and live chat.

  • What payment methods do you accept?

    We accept various payment methods including credit/debit cards, net banking, UPI, and popular digital wallets.

  • Do you offer any training for using Tally Prime?

    Yes, we offer training sessions for Tally Prime to help you get the most out of the software. Please contact us for more details on training schedules and pricing.

  • How can I contact SpectraTally.net for more information?

    You can contact us through the "Contact Us" page on our website. We are available via phone, email, and social media for any inquiries or support.

  • What are the benefits of using Tally Prime for my business?

    Tally Prime helps streamline your accounting, inventory management, payroll, taxation, and banking processes, enabling you to manage your business more efficiently and effectively. It also provides insightful reports and data analysis to support better decision-making.

  • Can I integrate Tally Prime with other software or tools?

    Yes, Tally Prime can be integrated with various other software and tools to enhance its functionality. For specific integration needs, please contact our technical support team.

  • How long does it take to get my Digital Signature Certificate (DSC)?

    The issuance time for a Digital Signature Certificate (DSC) typically ranges from 1 to 3 working days, depending on the type of certificate and the verification process.

  • Is the WhatsApp Business API suitable for small businesses?

    Yes, the WhatsApp Business API is suitable for businesses of all sizes. It helps small businesses communicate more effectively with their customers, send timely updates, and provide better customer service.

  • What security measures are in place for the Digital Signature Certificates (DSC)?

    Our Digital Signature Certificates (DSCs) comply with the highest security standards and are issued by certified authorities. They use encryption technology to ensure the authenticity and integrity of your documents and communications.

  • Can I use Google RCS Services for marketing campaigns?

    Yes, Google RCS Services can be used for marketing campaigns. It allows you to send rich media messages, including images, videos, and interactive content, to engage your audience more effectively.

  • Do you offer any discounts or promotions on your service bundles?

    We periodically offer discounts and promotions on our service bundles. Please check our website or subscribe to our newsletter to stay updated on the latest offers.

  • How do I know if Tally Prime is the right software for my business?

    We recommend scheduling a demo with our team to understand how Tally Prime can meet your specific business needs. During the demo, our experts will walk you through the key features and functionalities of Tally Prime, tailored to your industry and business requirements. You'll be able to see firsthand how Tally Prime can streamline your accounting, inventory management, and other business processes. Additionally, we can address any questions or concerns you might have, ensuring you make an informed decision about whether Tally Prime is the right fit for your business.

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